crawlmouse

Terms of Service

Last updated: 2026-06-07 · Version 1.0

These Terms of Service (“Terms”) are a contract between you and Nahl Technologies Inc, a Delaware C-Corporation and operator of Crawlmouse (“Crawlmouse,” “we,” “us”). By using Crawlmouse you agree to them.

1. The agreement

These Terms, together with our Privacy Policy and Acceptable Use Policy (each incorporated by reference), form a single agreement between you and us (the “Agreement”). If a conflict arises, these Terms control, then the Acceptable Use Policy, then the Privacy Policy. By creating an account or running an audit, you accept the Agreement. If you don’t agree, don’t use the service.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to create an account or purchase Pro. The service is not directed to children; see our Privacy Policy.

3. The service

Crawlmouse crawls the public pages of a website and grades its internal-linking structure. A free tier is available with rate limits. Pro lifts most limits and costs $19/month or $190/year.

4. Accounts

We sign you in with a magic link sent to your email, so there is no password. You are responsible for keeping access to your inbox secure; anyone who can read your email can sign in to your account. You are responsible for activity under your account and must tell us promptly of any unauthorized use.

5. License and restrictions

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to use the service for its intended purpose while the Agreement is in effect. You may not: (a) reverse engineer, decompile, or attempt to extract our source code; (b) resell, sublicense, or provide the service to third parties; (c) scrape or use automated means to extract the service or its outputs at scale, or evade free-tier rate limits; (d) use the service, its outputs, or its grading methodology to build or train a competing product; or (e) remove proprietary notices or circumvent our security.

6. Acceptable use

Your use of Crawlmouse is governed by our Acceptable Use Policy, which is incorporated into these Terms; a breach of it is a breach of these Terms. In particular, you may only publish public reports for domains you have verified you own.

7. Your content and the crawls you direct

You keep ownership of the data you submit and the audit results tied to your account. You grant us a license to access, crawl, fetch, process, cache, and store the content of the URLs you submit, solely to provide the service (including to host any public report you choose to publish). Crawlmouse acts only as an automated tool that runs crawls at your direction; you decide which sites are crawled and for what purpose.

For each URL or domain you submit, you represent and warrant that: (a) you own the target site or are otherwise authorized and have all rights and consents necessary to direct us to crawl and analyze it; (b) your instruction does not violate the target site’s terms, any law, or any third party’s rights; (c) you are not directing us to access any non-public, password-protected, login-gated, or otherwise access-restricted content, nor to circumvent any technical access control; and (d) you will not use the service to overload, harass, or surveil any third party.

8. Billing

Pro is billed through Stripe and renews automatically each term until you cancel. Before you subscribe, the checkout shows the price, billing frequency, and that the plan auto-renews; you cancel anytime from the billing portal using the same online method you signed up with. Fees are in US dollars and exclusive of taxes, which you are responsible for. We may change prices on notice before your next renewal; the new price applies to the next term. Your Pro access continues until the end of the period you’ve already paid for. We don’t refund partial periods except where the law requires it. If a payment fails we may retry and may downgrade or suspend Pro. Please contact support@crawlmouse.com before initiating a chargeback so we can resolve the issue; we reserve the right to dispute illegitimate chargebacks.

9. Feedback

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation or attribution. Feedback is not confidential.

10. Intellectual property

We own Crawlmouse itself — the software, brand, and grading methodology. Subject to the Agreement, we grant you the limited right to use the service described above. Nothing transfers our intellectual property to you.

11. Third-party services

Crawlmouse relies on third parties — for example Stripe for payments and an email provider for magic links. Your use of those is also governed by their terms (Stripe’s terms govern payments), and we are not responsible for their acts, outages, or failures, nor for the content or availability of third-party sites you choose to crawl.

12. Changes to the service; beta features

We may modify, suspend, or discontinue features, giving reasonable notice of material adverse changes to paid features. Beta or experimental features are provided “as is,” may change or be withdrawn, and are excluded from any warranty or service commitment.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY GRADE IS ACCURATE OR COMPLETE.

The grade is an informational opinion based on a published, deterministic methodology applied to publicly available pages — it is an estimate, not a statement of fact, not advice, and not a guarantee of any search-ranking or SEO outcome.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (i) THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) USD $100. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA.

These limits do not apply to liability that cannot be limited by law — including our own gross negligence, willful misconduct, or fraud.

15. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, losses, costs, and reasonable attorneys’ fees arising out of: (a) any URL or domain you submit or instruct us to crawl; (b) your breach of the Agreement; (c) your violation of any law or any third party’s rights; or (d) any content you publish through the service — including publishing a report for a domain you don’t own. We will notify you of the claim and may participate in the defense with our own counsel.

16. Copyright and DMCA

We respect intellectual-property rights. If you believe content stored or displayed by Crawlmouse infringes your copyright, send a notice under the Digital Millennium Copyright Act (DMCA) containing the elements required by 17 U.S.C. § 512(c)(3) to our designated agent at takedown@crawlmouse.com. (Our takedown form is for domain owners reporting an unauthorized report; send formal DMCA notices to the email above so they can include the required statutory elements.) We will remove or disable access to infringing material, forward valid notices, accept counter-notices, and terminate the accounts of repeat infringers in appropriate cases.

17. Dispute resolution, governing law, and venue

Before starting any formal proceeding, you agree to first contact us at support@crawlmouse.com and try in good faith to resolve the dispute through informal resolution for at least 30 days. These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. You and we submit to the exclusive jurisdiction and venue of the state and federal courts located in Delaware. We do not require you to arbitrate disputes. To the extent permitted by law, you and we each waive any right to a jury trial and agree not to participate in a class action. Any claim must be brought within one year after it arises, or it is permanently barred.

18. Termination

You may stop using Crawlmouse at any time and can have your account erased by emailing privacy@crawlmouse.com (see our Privacy Policy). We may suspend or terminate accounts that violate the Agreement or where required to protect the service or others, with notice where practicable. On termination your license ends and access ceases; you have 30 days to export your reports before they are deleted in line with our retention policy. Sections that by their nature should survive (intellectual property, disclaimers, limitation of liability, indemnity, dispute resolution, and fees owed) survive termination.

19. General

20. Changes

We may update these Terms. We’ll change the “last updated” date and version above and, for material changes, give reasonable notice. Continued use after a change means you accept the updated Terms.

21. Contact

Questions about these Terms? Email support@crawlmouse.com.